If that happens, google for CH340 or ch341 driver download and be sure to use an anti-virus/malware software to scan your download before installing. Since the producer of the microcontroller does not provide a package of driver software, these links might be invalid in the future. You can get the drivers from the following link: In case this does not help either you have a CH340/CH341 microcontroller in your 3D printer.
There are alot of different drivers in the package and you will have to agree to every single one to be allowed to be installed. Install the Arduino IDE by following the steps on the website. Installing the Arduino drivers works best by downloading the so called 'Arduino IDE'.
If this is not working, you will have to install the drivers manually from the Arduino website directly.
